Monday, June 15, 2015

The reality most folks want to ignore

The reality:

Folks want to buy tickets at lower prices than the amenities. No one decides whether to buy a ticket based on the seat size or the lavatory size.

The businesses have to react to what the customers REALLY want.

If you look at the recent air disasters, you would find most belong to cheap airlines not checking the pilots' conditions, lowering the maintenance schedules, taking risky but shorter routes... Do we avoid cheap airlines?

When the airline has bad customer services, most likely the airline is making extra bucks and its stock price rises. The bad news is the good news if you're a stock holder of the airline.

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